1. Introduction
Welcome to Ishani Foods (“we,” “our,” “us”). By accessing or purchasing from www.ishanifoods.in, you agree to abide by the following Terms & Conditions. Please read them carefully.
2. Products
- We sell food products including spices, masala powders, papads, and health mixes.
- All products are made using natural ingredients and packed with utmost care.
- Images on the website are for representation; the actual product may vary slightly in color, texture, or packaging.
3. Pricing & Payments
- Prices are displayed in INR and inclusive of applicable taxes, unless stated otherwise.
- We reserve the right to change prices without prior notice.
- Payments can be made via secure online payment gateways (UPI, net banking, credit/debit cards, wallets).
4. Orders & Delivery
- Once an order is placed, you will receive a confirmation email/SMS.
- Orders are processed within 2–4 working days and shipped via trusted courier partners.
- Delivery timelines depend on your location (generally 3–7 days within India).
- We are not responsible for delays due to courier issues, strikes, natural calamities, or other unforeseen events.
5. Returns, Refunds & Cancellations
- Due to the perishable nature of our products, we do not accept returns once a package is opened.
- If you receive a damaged, expired, or wrong item, please contact us within 48 hours of delivery with photos, and we will replace or refund the product.
- Cancellations are only possible if the order has not yet been shipped.
6. Intellectual Property
- All content on this site (logos, text, images, product descriptions) belongs to Ishani Foods.
- Unauthorized use, reproduction, or distribution is prohibited.
7. Limitation of Liability
- We are not liable for any health issues or allergic reactions caused by improper use of products.
- Customers are advised to read ingredient lists carefully before consumption.
8. Governing Law
- These Terms are governed by the laws of India.
- Any disputes will be subject to the jurisdiction of courts in Tamil Nadu, India.